Responsible Gaming

    Gaming Should Be Fun, Not a Financial Solution

    At Spin Shark, we believe that online gaming should be an enjoyable form of entertainment. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. It is purely a leisure activity with uncertain outcomes, and you should only ever gamble with money you can afford to lose.

    We are committed to promoting responsible gaming practices and supporting our players' wellbeing.

    Age Verification

    Online gambling in the United Kingdom is strictly regulated and only available to players aged 18 years and over. We take age verification seriously and conduct robust checks during account registration and verification processes.

    If you are under 18, or under the legal gambling age in your jurisdiction, you must not use our service. Parents and guardians are encouraged to use parental control software to prevent underage access to gambling websites.

    Warning Signs of Problem Gambling

    Problem gambling can develop gradually. Please be aware of these warning signs:

    If you recognise any of these signs in yourself or someone else, please seek help immediately.

    Self-Help Tools & Player Controls

    Spin Shark provides a range of tools to help you maintain control over your gaming:

    Deposit Limits

    Set a daily, weekly, or monthly limit on the amount of money you can deposit into your account. Once the limit is reached, no further deposits will be accepted.

    Loss Limits

    Set a maximum amount you are willing to lose during a specified time period. Your account will be restricted once this limit is reached.

    Reality Checks

    Request pop-up reminders during play to check how long you have been gaming and how much you have spent. These help you stay aware of your activity.

    Time-Out / Cooling-Off Period

    Take a temporary break from gaming by activating a self-imposed time-out period (typically 24 hours to several weeks). Your account will be inaccessible during this time.

    Self-Exclusion

    If you feel you cannot control your gambling, you can request permanent or long-term self-exclusion from your account. Once activated, you will be unable to access Spin Shark or re-open an account for the agreed period.

    To activate any of these tools, please contact our customer support team or visit your account settings.

    Support & Help Organizations

    If you or someone you know is struggling with problem gambling, professional support is available:

    United Kingdom

    International Support

    All of these organisations offer free, confidential support and are independent of gambling operators.

    Need Help?

    If gambling is causing you problems, please reach out for support today. Help is available, and recovery is possible.

    Contact GamCare on 0808 802 0133 (free, 24/7) or visit www.gamcare.org.uk for confidential advice.

    You can also register with GamStop to self-exclude from all licensed UK online gambling operators in one simple process.

    Talking to someone is the first step. You do not have to face this alone.

    Our Commitment

    Spin Shark is committed to providing a safe, fair, and responsible gaming environment. We support evidence-based harm reduction and work closely with regulatory bodies and support organisations to protect our players.

    For more information about our responsible gaming policies, please contact our customer support team.